?? Captain Cooks Slots | 550+ |
?? Live Casino Games | N/A |
?? Minimum Deposit | $5 |
? Rating | 4/5 |
Captain Cooks Casino is a modern gambling website available in Canada that provides high-quality gambling products to its customers. Despite operating in a highly competitive environment, the operator is home to various casino games, bonuses, and more. Consequently, Captain Cooks Ontario and Canada has fans among gamblers who like online casinos.
Since the operator is growing in popularity, this Captain Cooks Casino review will go through everything users need to know. I will review the registration process, welcome bonuses, the site’s customer support, and more. The analysis will also share details about the license and the sites’ trustworthiness.
Editors Note
For users looking to test a gambling platform in Canada that is 100% legit, Captain Cooks Casino should be on your list. It is an iGaming operator with quality games, a 24/7 support team, efficient payment gateways, and a top-notch mobile casino. There are a lot of other key facts about Captain Cooks Casino that you probably don’t know, so keep reading.
Captain Cooks Casino Pros and Cons
- Pros:
- 100% legit in Canada including Ontario
- A variety of casino games
- The customer support department is available 24/7
- Mobile casino
- Many payment options
- Cons:
- Not mobile apps for iOS and Android
- The design of the online gaming site may not appeal to some people
Who is Captain Cooks Casino Best For?
Judging from what you can find, Captain Cooks Casino is the go-to place for quality games and bonuses. Captain Cooks Casino is ideal for gamblers looking for big welcome bonuses and quality casino games. It’s important to realize this is not one of the casinos where there are 10,000+ games because the brand prefers to focus on quality.
Sadly, this website will not appeal to Canadians looking for a more diverse gambling experience. Captain Cooks Casino does not offer sports betting. There are also no Crash games.
Captain Cooks Canada Casino Games Portfolio
The most important part of every casino review is the selection of casino games. Captain Cooks offers it players a selection of more than 800 games that include the most popular categories likeSlot games, progressive jackpots, table games, and many more. So let’s take a look at what is on offer on this online gambling site.
Slots
If you are a fan of online slots you will like what is on offer on this site. Captain Cooks Casino has an impressive selection of 3 and 5-reel slots with varying numbers of paylines and themes. This is also the category with the largest number of games at this online casino. You can play more than 700 games like:
- 4 Masks of Inca
- Amazon – Lost Gold
- Electric Charge
- Bubble Beez
- Fortune Pike Gold
Video Poker
If you’re a fan of video poker games, Captain Cooks casino online will offer you several options. This gambling site wants to satisfy poker fans and is offering games like:
- Aces & Eights
- Jacks or Better
- All Aces Poker
- Duces Wild Poker
Video poker is not for everyone because most prefer playing poker against other players. However, thanks to these games, Captain Cooks Casino can live up to most gamblers’ expectations, even if it does not have Texas Hold’em.
Table Games
After using your Captain Cooks sign in details, you will see a lot of table games. Like other reputable casinos, people can play roulette, baccarat and blackjack. In fact, these casino games come in different variations, meaning there’s always something new to experience.
Speaking of exciting titles, here are just a few:
- Three Wheel Roulette
- Redeal Blackjack
- Vegas Strip Blackjack
- Match Day
- No Commission Baccarat
Progressive Jackpot slots
If you want to play something more exciting, you can test the progressive jackpot slots. Captain Cooks Casino is among the few casino sites in Canada that offer such titles. You can try games like the Mega Moolah, Cash Splash and more.
In terms of the available progressive jackpot games, you can find:
- Mega Moolah
- Treasure Quest
- Atlantean Treasures – Mega Moolah
- Mega Vault Millionaire
- Treasure Nile
Are there Captain Cooks Casino Live Casino games?
Following my Captain Cooks casino overview, it became clear that this site does not have real live dealer games. Instead of offering live casino games, the platform has options that have a pre-recorded video. Hence, users who choose Casino Captain Cooks can have a similar experience.
There is no argument that the lack of live casino games will disappoint many people. I expect this to change in the future.
Game Studios
Captain Casino Cooks works alongside two popular software suppliers. Like other brands from the Casino Rewards Group, this one primarily focuses on games from Microgaming. Therefore, those who like using the casino bonuses and special Captain Cooks Casino offers can play games created by this company.
Although the number of software suppliers is not that impressive, you can find more than enough quality games. Microgaming is one of the best casino game developers in the world and can provide customers with a memorable experience. Aside from Microgaming, this casino works with Real Dealer Studios.
It will be intriguing to watch what will happen in the future because I believe this casino will start working with more software suppliers. Most gambling sites in Canada do that, so Captain Cooks Casino will have to step up its game.
Captain Cooks Casino Compared to Other Casinos
Captain Cooks Casino has some similarities with other big iGaming brands in Canada, but it also comes with its unique characteristics. Its design and overall services are very similar to what’s available at Luxury Casino, for example.
With that said, Captain Cooks Casino has very little in common with names like Betano for example. Instead of trying to appeal to more clients by offering additional sections and bonuses, the operator in question decided to cater to casino enthusiasts only.
Compare Captain Cooks with more casinosWelcome Bonus | Turnover | Minimum Deposit | Demo Games | Loyalty Program | ||
$475 | 200x & 30x | $10 | ||||
19+ T&C apply | Play Responsibly | ||||||
$25 No Deposit + $1500 | 30x | $20 | ||||
Reg Offer: $15 Bonus granted upon registration & $10 Bonus granted after account verification ? 40x wagering - req. +Deposit Offer: Bonus granted once deposit is wagered 20x ? 30x wagering -req. vary by game type ? Full T&Cs apply | Play Responsibly | ||||||
C$1500 | 30x | C$10 | ||||
New customers outside of Ontario only. 100 Bonus Spins for 9 Masks of Fire Hyperspins + 100% up to $1500 on first deposit. Min. deposit $10. 30x wagering for Bonus Spins and Deposit Bonus (game weighting applies). Max. bet applies. Play responsibly ? BeGambleAware.org ? T&Cs apply | ||||||
$100 + 100 FS | 35x | $20 | ||||
19+ T&C apply | Play Responsibly |
Is There a Captain Cooks Casino Mobile App?
No, there are no mobile apps for Android and iOS but you can use the Captain Cooks Casino mobile website on your handheld devices wherever you go. Even though there might not be a separate mobile app, clients can do everything on the go.
The absence of a casino app will disappoint many people, but Captain Cooks has an amazing mobile casino website. Everyone who wants to play slot games, use a deposit bonus, or something else can do that within seconds. Furthermore, people can add a Captin Cooks Casino shortcut on the home screen of their devices, known as a web app. This will allow them to access the site immediately.
I can also confirm that there is no Captain Cooks Casino app for players from Ontario.
Downloading the Captain Cooks Casino Software for PC
An interesting thing I came across during the Captain Cooks Casino analysis was that the site will give you the option to download specific software to play on your computer. The process of downloading it from the Captain Cooks Casino website is fast and straightforward:
- Open the casino’s website and use your Captain Cooks Casino login details.
- Go to your account’s details by choosing the icon in the top right corner.
- Proceed to “Settings” and click “Install”.
Captain Cooks Online Casino may require you to accept a pop-up depending on your browser.
Wait until the software is fully downloaded and install it. Once ready, you can play games and try every casino bonus offer you want.
How to register with the Online Casino Captain Cooks?
To register with Captain Cooks online casino, you have to do the following:
- First, open the casino’s site and click on the “Play Now!” button.
- Second, enter the details the operator will require, such as your email and first/last name.
- Third, enter your gender, date of birth and other account-related information.
- Fourth, add all of the other required information, read the related Terms and Conditions, and tick the box if you want to receive the welcome bonus and other promotions from the online casino.
The Captain Cook casino is available to all Canadian players including the state of Ontario. The only difference is that players from Ontario have to be over 19 years of age to play at Captain Cooks.
How To Go Through the KYC Process?
To complete the KYC process while using Captain Cooks Casino Canada, you must provide documents verifying specific information about you. Besides a copy of an ID card, passport, or driver’s license, you must provide documents confirming your address and proof of ownership of the financial account you’ve made a deposit and/or withdraw.
Once you collect and send the required documents, Captain Cook Casino will review them and will let you know when the process is complete. Failing to finish this process will prevent you from withdrawing your winnings.
Captain Cooks Welcome Bonus – 100 Chances to Become a Millionaire
After using your Captain Cooks login details, one of the first things you can access is the welcome bonus. Since the brand is a part of the Casino Rewards Group, it offers new customers 100 chances to become a millionaire. Canadian players must sign up and deposit $5 or more on their first transaction to avail themselves of this offer.
Speaking of this deposit bonus, people who want to play slot games will receive a reward following the first 5 deposits. Although the first one must be over $5, the others must be $10 or more. With 2nd, 3rd, 4th, and 5th deposits players can claim up to $475 deposit bonus.
- First Deposit Bonus: 100 Fress Spins
- Second Deposit Offer: 100% match up to $100
- Third Deposit Promo: 50% match up to $150
- Fourth Deposit Bonus: 25% up to $125
- Fifth Deposit Offer: 100% up to $100
The wagering requirement for the first two bonuses is 200x, whereas the others have a 30x playthrough requirement. Remember to check the promo’s rules to see if you can play table games or specific online slots once you are credited with the proposal.
Deposits and Withdrawals
Captain Cooks Casino Ontario possesses an impressive range of payment methods. Clients who like using direct bank transfers, debit cards, and other options can do that here. All deposits are fast, meaning users can play classic blackjack card games and try casino rewards immediately.
The safe payment options ensure gamblers will have an easy time while playing. The Captain Cooks casino safe features are key to the brand’s popularity among gamblers in Canada because they can make secure payments.
Check the table below to learn more about the payment options.
Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit |
---|---|---|---|
Visa | $5 (1st time) / $10 | - | Instant |
MasterCard | $5 (1st time) / $10 | - | Instant |
Bank Wire Transfer | N/A | N/A | N/A |
Direct Bank Transfer | $5 (1st time) / $10 | - | Instant |
Neteller | $5 (1st time) / $10 | - | Instant |
Skrill | $5 (1st time) / $10 | - | Instant |
Paysafe Card | $5 (1st time) / $10 | - | Instant |
PayPal | $5 (1st time) / $10 | - | Instant |
Qiwi | $5 (1st time) / $10 | - | Instant |
IDebit | $5 (1st time) / $10 | - | Instant |
Instadebit | $5 (1st time) / $10 | - | Instant |
Interact e-Transfer | $5 (1st time) / $10 | - | Instant |
eCheck | $5 (1st time) / $10 | - | Instant |
Neosurf | $5 (1st time) / $10 | - | Instant |
MuchBetter | $5 (1st time) / $10 | - | Instant |
Flexepin | $5 (1st time) / $10 | - | Instant |
GooglePay | $5 (1st time) / $10 | - | Instant |
Payment Method | Withdrawal Minimum | Withdrawal Maximum | Time for Withdrawal |
---|---|---|---|
Visa | $300 | 3 working days | |
MasterCard | $300 | 3 working days | |
Bank Wire Transfer | $300 | 6 to 10 working days | |
Direct Bank Transfer | $300 | 6 to 10 working days | |
Neteller | $50 | 1 to 3 working days | |
Skrill | $50 | 1 to 3 working days | |
Paysafe Card | $50 | 1 to 3 working days | |
PayPal | $50 | 1 to 3 working days | |
Qiwi | $50 | 1 to 3 working days | |
IDebit | $50 | 1 to 3 working days | |
Instadebit | $50 | 1 to 3 working days | |
Interact e-Transfer | $50 | 1 to 3 working days | |
eCheck | $50 | 2 to 3 working days | |
Neosurf | $50 | 2 to 3 working days | |
MuchBetter | $50 | 2 to 3 working days | |
Flexepin | N/A | N/A | N/A |
GooglePay | N/A | N/A | N/A |
Are withdrawals instant?
Unfortunately, withdrawing your winnings from Captain Cooks is not instantaneous. You must wait at least 2 days for the withdrawal to be processed. Once that period is over, the online casino will process the payment, and you should receive it shortly.
Remember that some payment gateways may allow you to receive up to a specific amount from this site.
Customer Support Options
If you have any queries about the casino games or a general question, you can rely on the support department from Captain Cooks Casino. The brand offers several methods that are convenient to use. Albeit the lack of a dedicated phone line, the customer support team is available 24/7, so you can use the following options if you have problems:
- Live Chat
- Email Address – [email protected]
Before using any of the contact options, my advice is to skim through the FAQ section. Captain Cooks included a lot of the information there, so you may find your answer even faster.
From my personal experience contacting the support team was easy and I got the answers to all my questions. The only thing I did not like was that I had to go through a chatbot before I was able to talk to a support agent and that was a bit annoying.
Security and Licensing
Captain Cooks Casino is a trustworthy gambling site with licenses from the Kahnawake Gaming Commission and AGCO (the Alcohol and Gaming Commission of Ontario).
The multiple licenses ensure the casino is reputable.
In addition to these gambling licenses, Captain Cooks has an SSL encryption system that protects players’ financial and personal data. It also has safe deposit payment methods, which is always a plus.
While I was writing this Captain Cooks Casino review, I also discovered that the site pays a lot of attention to responsible gambling.
Responsible Gambling at Captain Cooks Casino
Apart from the popular slot games, Captain Cooks Casino is a website that wants to help people avoid gambling addiction. It offers the following responsible gambling tools:
- Cooling Off – From 24 hours to 6 weeks
- Deposit Limits – You can add daily, weekly, or monthly restrictions
- Self-exclusion for up to 6 months
You can combine the three alternatives to achieve better results. Additionally, Captain Cooks Casino has links to some of the most popular filtering programs. You can use them to limit your access to this or other sites.
User Experience and Feedback
Captain Cooks Casino is a very interesting place when it comes to its users’ experience. A lot of punters are satisfied with the available perks and praise its customer support department and games. However, I also came across a lot of comments that looked fake because of what they were saying. Therefore, you should take its positive rating with a pinch of salt.
Not everyone who uses this casino is satisfied with what’s available. Some users do not like the design and believe it is outdated, which is true. Others complain about the slow withdrawal process and the fact that some games have lower RTP than usual. Fortunately, the operator provides an answer to everyone who is not happy with a given service and offers ways to help and resolve their issues.
History and Background of Captain Cooks Casino
This casino site is owned by Apollo Entertainment Ltd and has more experience than similar sites in Canada. Therefore, gamblers will enjoy playing there.
While I was writing this Captain Cooks Casino review, it became clear the brand aims to provide casino players with a top-tier platform. It has licenses from several gambling regulators, including the Alcohol and Gaming Commission of Ontario, Kahnawake Gaming Commission and several others. This, combined with the regulations from eCOGRA, and the quality SSL security system, makes Captain Cooks among the top online casino websites.
Captain Cooks Casino Ontario vs. Captain Cooks Casino Canada – Comparison
I reviewed both Captain Cooks Ontario and its Canadian counterpart. My comparison proves that the two platforms – CA & ON – are identical. No major changes in the design, layout and navigation at all.
If there are differences they have to do either with the verification process or the promo campaigns. There might be different bonuses for Ontarians and Canadians.
Verdict and Rating – Why You Should Play at Captain Cooks Casino
Overall, my Captain Cooks Casino review rating is 4/5. The platform is easy to use because of its layouts, whether you’re using the desktop or mobile website version. Gamblers can get different monthly promotions and find weekly and even daily Canada free spins offers. Of course, this website also has a quality collection of games.
Albeit all advantages, there are a couple of downsides that I need to address. The most notable one is the absence of live games and mobile apps. Also, some of the bonus options have very high wagering requirements. These days, most brands try to focus on offering better conditions.
All in all, I recommend Captain Cooks Casino Ontario & Canada.
Frequently Asked Questions
Is Captain Cooks Casino Canada legit?
Yes, Captain Cooks Canada casino is legit. Thanks to the licenses and the top-tier security options, gamblers can play without worrying.
What is the Captain Cooks Casino Ontario launch date?
Captain Cooks Casino Ontario launched in April 2022.
Does Captain Cooks Casino have crypto games?
No, there are no crypto games at Captain Cook Casino.
Does Casino Captain Cooks require additional software to play?
You can download and install the Captain Cooks Casino software if you play from your PC but it is not a requirement.
Can I make a $1 deposit at Captain Cooks Casino?
You can’t make a $1 deposit because the lowest amount is $5.
Can I get help in real time on Captain Cooks like in other online casinos?
Yes, you can get help in real-time using the Captain Cooks casino customer support options like live chat.
Does Captain Cooks Casino have something to do with the Interactive Gaming Council?
No, but Captain Cook Casino has a seal of approval from eCOGRA.
Can I bet on sports using this platform if I reside in Canada?
You can’t bet on sports using Captain Cooks Casino because the site specializes in casino products only.