#Advertisement | 18+ | T&Cs apply | Play Responsibly

There have been times when my bets disappeared at bet365. It often worked to simply refresh the page but not always. I looked into why my bet365 bets disappeared and found a few reasons. In this article, I will go through them one by one and offer some explanations and solutions to the problem.

These are the most common reasons why my bet65 bets disappeared:

• Issues with server connectivity
• Lagging Internet
• System maintenance

Why Bet365 Bets May Disappear

There are a few reasons bet365 bets may disappear, such as connectivity issues, slow internet or scheduled site maintenance. Here below, I will go into more detail on each of these and what you can do to prevent bet365 bets from disappearing.

Issues with connecting to bet365 servers

I’ve noticed that poor connection with bet365 servers can result in bets disappearing from my bet365 account. When I try placing bets in high-traffic moments, the connection isn’t always flawless, and I have to take much longer.

It’s frustrating to lose connectivity to servers, and because they belong to bet365, there is very little I can do about it. Once my computer is closer to the wifi modem, there is nothing more to do other than upgrade my internet cable to make sure that my connectivity is as good as it gets, but I cannot force an established connection with bet365’s servers.

Also, suppose bet365 has restricted your account profile for some of the reasons mentioned on that page: https://www.cnwindpower.com/en/bet365/restricted-account/. In that case, it is an explainable reason not to have access to your bets.

Lagging Internet

The more people connect to the wifi simultaneously, the more problems there will be with the connection. There have been times when I placed bets and noticed that my internet connection was lagging so badly that it made my bets at bet365 disappear.

Buffering can be difficult to notice, especially when I’m more focused on finding the best odds. Still, this is not an issue that is difficult to deal with. The first thing I do is to see how many in the household are online at the same time. The fewer of us, the better since the connection will be faster.

The next thing to consider is the number of tabs I have open in my internet browser. Closing down a few of them can make a big difference, and if that does not help, then I clear my browsing history and remove all unnecessary cookies I have picked up.

System maintenance

All systems require maintenance, and bet365 is no exception. There have been times when I had forgotten about scheduled maintenance and tried to place bets before it started, only to notice that my bets had disappeared because they were placed during the upkeep. This can also happen when an internet service provider has to perform routine upgrades.

What To Do If my Bet365 bets have disappeared

This is my checklist of what to do if bet365 bets have disappeared. The first thing is not to panic because I know the main reasons why this can happen. Here is what I do:

Refresh the page

It is surprising how often this simple trick works. When a bet is still not showing, then I have tried, with success, to log out from my bet365 account and then back in again, and my bet was there.

Reduce my connections

If enough people are using the same connection and have a lot of tabs open, it may slow down your internet speed.

The oldest trick in the book

Switch the router off and on again.

Maintenance schedule

I suggest following bet365 on Twitter, where the company typically announces times for scheduled maintenance.

Switch device

This does not always work, but once my bet disappeared from bet365, I logged in on my mobile and could see my bet there.

Contact customer support

Of course, the option to contact bet365 customer support is always available, but I leave it as a last resort as there could be other issues I can fix myself.

How To Edit Bets on bet365

Mistakes happen, and there have been times when I’ve acted too quickly and placed a bet on the wrong team or market. Then it’s good to know that it’s possible to correct your bet slip with the editing function. Here’s how it’s done:

1. I open my bet365 bet slip.
2. At the top right corner, I click on “Edit Bet”.
3. Now I can change my bets and even increase my stake.

How To Cash Out At bet365

Cashing out bets at bet365 can be done either automatically or manually. A request for automated cash-outs can be created, and as soon as the cash out amount reaches the target, the amount is transferred to my bet365 account.

To cash out manually, there’s a different procedure. This is how to do it:

1. First, open the bet365 bet slip.
2. Click the cash-out icon to the right.
3. Use the slider to cash out your stake or leave some of your stake to run.

FAQ