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How to Remove Self-Exclusion in Bet365: Step-by-step Process

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Veselin Ignatov
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Veselin Ignatov
Veselin Ignatov

Veselin's primary job is to create unique content, such as reviews and analyses of different bookmakers and other topics...

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One of the trending topics in the online betting scene is how to remove self-exclusion in bet365. Though simple, not everyone understands how to go along the process.

But before I get to that, bet365.com is one of the most renowned betting sites, popular for offering players an unmatched gambling experience. I also noticed that the site is backed up by multiple local and international licences, including the reputable UKGC betting permit, making the bookie accessible to different countries worldwide.

It also means every gambling solution is regulated to ensure safety. Furthermore, bet365 has various measures in place, such as a self-exclusion program that primarily aims to help players with gambling problems.


What is Self-Exclusion

Self-exclusion is one of the most effective methods I learned to mitigate gambling addiction. Using this measure, I can close my account for a specific duration, for example, 6 months, a year, or two years and take time off from sports betting and casino gaming.

bet365 self-exclusion period set
The screenshot was take at 13:32 on 15.09.2022

During this period, I cannot access my bet365 account or receive promotions from the operator. bet365 also urged disabling notifications and even uninstalling the app during the process. This will help prevent the resurgence or urge to gamble, ultimately mitigating my problem. Keep in mind that I have to cash out any winnings before initiating the Self-exclusion program on bet365.

The good thing here is that I should not delete bet365 account of mine because the Self-Exclusion option keeps my account in the database of the operator and only excludes me from any gambling activities.


Step-by-step Process to Remove bet365 Self-Exclusion

As soon as I initialised the self-exclusion program, the operator did everything to keep me out of my accounts. For example, they monitored my IP activities and prevented the creation of new accounts from my side.

But that does not mean it is impossible to remove the self-exclusion from Bet365. To do so, I continued as follows:

  1. I contacted Bet365 customer support using email right after my self-exclusion period was over.
  2. I sat back and waited for the operator to reply to my email.
  3. Once I received the email, I clicked it to follow the instructions.
  4. The operator did apply a cooling-off period which I had to observe to the letter.
  5. After that, I waited for the operator to activate my account and remove every restriction.
  6. I noticed that removing the self-exclusion program is only possible after the self-exclusion period is over.

FAQs

What is the cooling-off period in bet365?

The cooling-off period in bet365 allows me to exclude myself from gambling but only for a short period. This may be 30 days, a month, or more.

For how long can I self-exclude myself?

I can self-exclude myself from bet365 for a period ranging from 6 months to 5 years.

Can you self-exclude from Bet365 even before the period ends?

I couldn’t exclude myself from bet365 before the self-exclusion program was over. It was crucial for me to wait for the completion of the self-exclusion period before I could proceed to activate my account.

What happens after the self-exclusion period ends?

Once the self-exclusion ended, I had to contact customer representatives to lift the restrictions. If I hadn’t done this, my account would have remained restricted until communication was made to bet365 staff.


Last updated: 27 Jun, 2024 at 08:06
Author
Veselin Ignatov
Veselin IgnatovVeselin's primary job is to create unique content, such as reviews and analyses of different bookmakers and other topics from the iGaming industry.
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