Hello, Judith Van,

If you want to delete your account and open a new one, contact Hollywoodbets customer support. Based on your question, I note that you want a new username and password. Note that the username of your account may not be changed, but you can always update your password, so if that is the case, just login to your account and change the password.

1 of my bets was off so I want to know if will I still get the money back?

I did have 6 x 1.5 bets

We’ve described the process in the “How to buy betway Voucher using AirTime?” section. In short, after you’ve purchased an AirTime voucher, login to your betway account and click the Deposit option. After that, choose your Voucher type (check if it is supported) and enter the voucher code. Next, submit it, and the money should be available in your account balance.